A pallet facility charge for exhibit freight shipped to the Hilton Los Angeles Airport will be charged by the hotel. This is a one-way service from loading dock to storage to exhibit location. The pallet facility charge is used to cover the cost of equipment and storage and is not a tip or gratuity for services provided by employees.
The pallet facility charge is $60 per pallet plus $5 per 50 pounds. Pallets weight will be recorded based on the receiving form. If there is no weight on the form, it will be weighed and recorded at the hotel.
A mail charge of $3 per package will be charged for both incoming and outgoing shipments. For large shipments of boxes, a copy of the receiving form will be attached to verify the number of individual boxes received. Arrangements for outbound shipping should be made with the hotel once on-site by requesting an outbound package shipping form.
Shipments will be charged either as a pallet facility charge or mail charge depending on the description on the Bill of Lading.
Payment may be made by credit card or billed to your room account if you are a hotel guest. For shipping of crates or oversized items, please contact our mailroom at 310-410-4000 x2595. Fax completed form to (310) 410-6177 (Attn: Sales Manager Name)or email to (email.)
Stamps are for sale, and our Concierge offers shipping services. If you have a large number of items that need to be mailed, or require shipping materials, we suggest FedEx Kinko's Office & Print Center. They are located in Culver City and offer complete mail services as well as materials.
FedEx Kinko's Office & Print Center
5575 S Sepulveda Blvd
Culver City, CA90230
The United States Post Office
9029 Airport Blvd
Los Angeles, CA 90009-9998
Please refer to your Catering/Event Manager if you would like to arrange an on-site service for your group.